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I have been using Thunderbird for over 5 years. I am presently using version 128.11.1esr and I update it often. Many e-mails have been put into an "Archive" folder but I just noticed that all of the items put there are now gone. The "Archive" folder is empty. The account that this is attached to is AOL, xxx@verizon.net.

Are there any thoughts on how this could have happened? I am hoping I can get the items back.

Thanks for your thoughts, Steve H.

Can I find all my emails again please please help me!!!

I don't even know how to explain what happened - I just know this is my booked jobs for the rest of the 2025!! The folders are "greyed out" and it says "0kb"

I see the emails on webmail though - but not my own answer emails and not in folders (= very messy)

I really really don't know what to do!

THANK YOU SO MUCH in advance

Hello. I am trying to send emails from Thunderbird 128/140 for Linux via Exchange Server 2010 via SMTP. SMTP authorization is performed using Kerberos/GSSAPI, without connection encryption (Connection security: Note). An error occurs when sending: "Sending of the message failed. The Kerberos/GSSAPI ticket was not accepted by the Outgoing server (SMTP) test.domain.name. Please check that you are logged in to the kerberos/GSSAPI realm" Error console: mailnews.smtp: NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIMailAuthModule.getNextToken]

   getNextGssapiToken resource:///modules/MailAuthenticator.sys.mjs:117
   _actionAUTH_GSSAPI resource:///modules/SmtpClient.sys.mjs:1145
   _onCommand resource:///modules/SmtpClient.sys.mjs:605
   _parse resource:///modules/SmtpClient.sys.mjs:402
   _onData resource:///modules/SmtpClient.sys.mjs:459

SmtpClient.sys.mjs:1147:19

mailnews.smtp: Authentication failed: AUTH GSSAPI SmtpClient.sys.mjs:784:17

   _onAuthFailed resource:///modules/SmtpClient.sys.mjs:784
   _actionAUTHComplete resource:///modules/SmtpClient.sys.mjs:1185
   _actionAUTH_GSSAPI resource:///modules/SmtpClient.sys.mjs:1148
   _onCommand resource:///modules/SmtpClient.sys.mjs:605
   _parse resource:///modules/SmtpClient.sys.mjs:402
   _onData resource:///modules/SmtpClient.sys.mjs:459

IMAP with Kerberos/GSSAPI is works correctly. Evolution works correctly with the same SMTP settings (it logs in and sends emails).

I wonder if there is an option to show the messages sent by me in a conversation. I could not find any option for this in the settings. If the feature is not there it would be very nice to have it. Thanks.

Hello My wife was writing a long email and saved at regular intervals. Today my wife asked where here email, in drafts, was as she could only find one with a few characters for the message .... it's possible that she has blank the whole draft at some point and hence the saved draft with just 3 characters. Is there anyway to access the previosuly saved versions? Even if she could access one which only had 3/4 or 1/2 of what she typed it would help .... I feel that the lastest version of the saved message is all she has ?? Anyone know different? Many thanks in anticipation Neill

I have mail in my calendar. [email removed]@gmail.com there is a reminder in the calendar. As a task. I can't delete it. Server error. It is not available on the Gmail server.

Hello guys: In MANY YEARS of using Thunderbird, my Incoming messages have started collected in Trash INSTEAD of in the 'Inbox' Folder ALWAYS set in 'Inbox' Folder set as the default: I have spent a lot of times searching for the cause of this malfunction but I can't find to find the cause and the way how to resolve this malfunction. Can anyone provide an effective help to correct this problem please - many thanks, Tony H.

As everyone using Thunderbird knows, TB folders are displayed in a column down the left side. Four of those folders are named "New Folder With Items" (three with numbers appended to the name). Those folders are empty, and I have no idea how they got there in the first place. I've tried deleting them but they always remain as before. I've attached a screenshot of those folders.

This is not a "serious" problem, just an annoying one. Any ideas how to actually delete those folders?

I get lots of emails & like to reread some of them. I archive really important ones but nothing stays in my inbox more than a day or two, then they disappear. What's happening? I've changed no settings

"Connection to outgoing server (SMTP) smtp.rcn.com timed out". I called RCN support and they said my settings looked OK and I tried various combinations but nothing works. I tried turning off firewall but that didn't help. They suggested I contact Thunderbird.

This has been working for years but my last sent message was 4/27/2024. Obviously I don't use the account much!

Server smtp.rcn.com is OK and I tried both ports that RCN said should work. Connection security SSL/TLS (I tried others). Authentication method - encrypted password (I tried others). Username should be OK too - my name before the @rcn.com. That has been that way for a long time.

Any ideas? I can receive emails just fine.

I am on the latest release. 139.0.1 (64-bit)

Thanks!

Thunderbird For Android was added to my phone using the QR Code generated by Android for Desktop many months ago. There have been no problems at all with Desktop for Android. But, I have just recognized a problem.

In Thunderbird for Desktop (139.0b4) there is a folder named: - "Sent". In File|Subscribe it is not subscribed - "Sent Mail". It is in the Gmail group in File|Subscribe; it is subscribed - "Sent Email" contains three messages (which is reported)

In Thunderbird for Android (v10) there is a folder named: - "Sent". Nothing is reported. - "Sent Mail". Nothing is reported

As I am hesitant to do any experimenting in the Android installation, I am asking this question: What changes do I need to make in order to have a single folder (preferably "Sent Emails") in each installation of Thunderbird?

Thank you for your help!

= Ron

After upgrading the Thunderbird Desktop, when editing the email, I found that the previously saved email template could not be found, and there was no entry to open the template in the menu bar either. I couldn't find a solution, please help. (PS. In the red box of the screenshot, it was originally a mail template.)